What you will own:Your role.You are the face of VI for the clients you manage — their first call, their trusted advisor, the person who reads a situation and strikes the right tone every time. Clients come to you because of who you are and what you know, and they stay because you consistently help them turn digital challenges into business success stories.The client relationship.You build close, trusting partnerships with a portfolio of clients and are their primary point of contact. That means steadily widening your stakeholder coverage, earning trust across budget owners, departments and buying centers to lay the groundwork of client growth.The business value.You do not just process briefings. You actively help clients to uncover and solve their real business challenges along their customers' digital journey.The order volume.You turn business challenges of your clients into signed offers. Together with the Client Partner team you are accountable for the agency's annual order volume.The account rituals.You shape the account team rituals to create the right atmosphere, ambition and dedication to deliver outstanding results that win the clients' hearts and minds.What you bring:
A genuine pull toward owning client relationships, commercial growth and energizing the team around the client.
At least 6 years in client service, account management, or consulting (agency side or in-house).
A completed university degree (engineering, economics, or similar) or a comparable qualification.
A strategic mindset and real enthusiasm for digital topics.
Curiosity about people: you connect easily, listen closely, and quickly see what matters.
Proficient English and very good German (written and spoken). Mandatory.